Terms of Service

1. Who we are

ClarAI is a software service that helps brands track and improve how they appear in AI-generated answers (ChatGPT, Perplexity, Gemini, Claude and similar systems).

Full legal entity details, including registered name, address and registration numbers: To be completed by counsel. Until then, you can reach the team that operates ClarAI at hello@scoocs.co.

2. What these terms cover

These terms apply to your use of the ClarAI application, including your account, the projects and data you create in it, and the analyses the service produces for you.

By creating an account you confirm that you have read these terms and the Privacy Policy and agree to them. If you are accepting on behalf of a company, you confirm you are authorised to do so.

3. Your account

You need an account to use ClarAI. You are responsible for keeping your password confidential and for activity that happens under your account. Two-factor authentication is available in your account settings and we recommend enabling it.

You must provide a working email address. We use it to operate your account (for example password resets); see the Privacy Policy for details.

4. Acceptable use

Use ClarAI only for brands and websites you own or are authorised to work on. Do not use the service to break the law, to infringe anyone's rights, to probe or disrupt the service, or to send spam or misleading content through any connected integration.

Community features can draft replies for platforms such as Reddit. You are responsible for what you post: follow each platform's own rules, and review every draft before publishing it.

5. AI-generated output

ClarAI produces analyses, scores, drafts and recommendations using third-party AI models. This output can be inaccurate, incomplete or out of date. It is provided as a starting point for your own judgment, not as fact or professional advice, and you should review it before relying on it or publishing it.

6. Your content and data

The content you bring to ClarAI (your brand information, project data, uploaded documents and connected accounts) remains yours. You give us the permission we need to process it in order to run the service for you, as described in the Privacy Policy.

To provide the analyses, parts of your project data are sent to third-party AI providers. The Privacy Policy lists who they are and what they receive.

7. Payment

Paid subscriptions, where offered, are billed through Stripe, our payment processor. We do not store your card details on our servers.

Detailed billing terms, including renewal, cancellation and refund policy: To be completed by counsel. Until the counsel-approved terms ship, any billing questions will be handled directly and reasonably; write to hello@scoocs.co.

8. Ending your account

You can delete your account at any time from your account settings. Deletion is permanent: your account and the projects you own are removed, as described in the Privacy Policy.

We may suspend or close accounts that violate these terms. If we do, we will tell you why unless the law prevents it.

9. Service availability and changes

ClarAI is under active development. Features may change, and the service is provided without a formal uptime commitment at this stage. We will not remove core functionality you have paid for during a paid period without a remedy.

10. Warranties, liability and governing law

Warranty disclaimers, limitations of liability, indemnities and the governing law and venue for disputes: To be completed by counsel. We will not invent these clauses; until the counsel-approved version ships, nothing on this page should be read as creating them.

11. Changes to these terms

This is a preliminary version. It will be replaced by a counsel-approved version, and the version identifier below will change when that happens. If a future change materially affects your rights, we will ask you to review and accept the new version.

12. Contact

Questions about these terms: hello@scoocs.co. A human reads it.