Corrections
When something we published is wrong, we fix it in the open and list it here with the date. That covers our product and pricing pages, the facts we state about other tools, our learn pages and our blog.
How to report an error
Email hello@scoocs.co with the page address, the sentence you think is wrong and, if you have one, the source that shows it. You do not need an account. A person reads every message.
What we correct
Factual errors in anything we publish: a number, a price, a date, a quote, a claim about what ClarAI does, or a fact about another company's product. When a vendor changes its own page after we wrote about it, we bring our text up to date and mark that as an update rather than a correction.
Rankings and opinions are our judgement, and we say so where we make them. If one rests on a fact that turns out to be wrong, we fix the fact and say whether the judgement changes.
How fast
We aim to reply to a report within two working days and to publish the correction within five working days of confirming it. If we need longer to check a source, we tell you.
How a correction is marked
The corrected page carries a dated note next to the fixed text: "Corrected" and the date when we got something wrong, "Updated" and the date when the facts moved after we published. The note says what the page said before. We do not edit an error away silently, and every correction also appears in the log below.
Corrections log
- How the free grader weights its checksUpdate
Before: Three posts gave the grader's check shares out of 96 points across eight scored checks: snippet eligibility about 26 percent (25 of 96), Googlebot access about 21 percent (20 of 96) and retrieval-crawler access about 16 percent (15 of 96).
Now: The grader's Markdown-for-agents row stopped scoring on 19 October 2026 and is shown for information only, so the grade now has seven scored checks worth 91 points: snippet eligibility about 27 percent (25 of 91), Googlebot access about 22 percent (20 of 91) and retrieval-crawler access about 16 percent (15 of 91).
Where: /blog/snippet-controls-ai-visibility-off-switch, /blog/google-extended-vs-googlebot, /blog/ai-crawlers-gptbot-claudebot-perplexitybot
- What an AEO retainer costsCorrection
Before: The retainer post's title and opening said agencies charge roughly 500 to 2,000 dollars per month per client for AI search work, and two pages linked to it under that title. We could not trace the figure to any published source.
Now: The post now cites Digital Elevator's AEO and GEO pricing guide (last updated 23 July 2026), which prices mid-market retainers at 2,000 to 8,000 dollars a month and an entry programme at 1,000 to 2,500 dollars, the same source our agencies page uses, and says it is one agency's price list rather than a survey. The worked example uses 2,000 dollars a month.
Where: /blog/aeo-retainer-economics, /best-ai-visibility-tools-for-agencies
- Reach's retainersUpdate
Before: Our pages listed Reach's retainers at 6,000, 10,000 and 15,000 dollars a month by company revenue band with a dedicated strategist, and two blog posts said Reach required at least 1 million dollars in ARR, assigned a dedicated AISO specialist and charged around 200 euros per link.
Now: Reach's pricing page, read on 13 October 2026, lists Core Engine at 8,000 dollars or Hardcore Mode at 15,000 dollars a month, with a three-month minimum and then month to month with 30 days' notice, 250 dollars per link or mention placement, and a platform deployment with a forward-deployed strategist from 4,000 dollars a month. It names no revenue bands, minimum company size or dedicated specialist, so the pages and posts now say what it says.
Where: /vs/reach, /alternatives/reach, /for/agencies-us, /best-ai-visibility-tools, /ai-visibility-tools-pricing, /best-ai-visibility-tools-for-agencies, /blog/best-ai-visibility-tools-2026, /blog/aeo-retainer-economics
- How many engines ClarAI covers, on two alternatives pagesCorrection
Before: After our engine list changed on 7 October, the Otterly and Trakkr alternatives pages still said we run or cover 4.
Now: The count now comes from one place in our code (today ChatGPT, Gemini and Claude), and a test fails if a page types a count by hand.
- What Trakkr includesCorrection
Before: We described Trakkr as monitoring only, said its engine list and API were not published, said its own pages disagreed on price and did not know whether its trial needed a card.
Now: Trakkr's pricing page, read on 13 October 2026, names all eight models, includes article credits, automations and site optimisation (a REST API and white-label portals on Scale), bills in US dollars with pounds for reference, and its 14-day trial needs a card. The pages now say so.
Where: /vs/trakkr, /alternatives/trakkr, /compare
- Otterly's API and MCPCorrection
Before: Our comparison said an Otterly API was not published in our research.
Now: Otterly's pricing page, read on 13 October 2026, lists an API and MCP from the Standard plan (2,000 requests each a month).
Where: /vs/otterly
- Rankability's plansUpdate
Before: Our pages listed Rankability at 99 dollars for Starter with 3 AI platforms, Core and Team plans and 1, 3 or 10 client workspaces.
Now: Its pricing page, read on 13 October 2026, lists Starter at 97 dollars, Agency at 297 dollars and Agency Pro at 497 dollars, all 11 platforms on every paid plan and unlimited client workspaces.
Where: /best-ai-visibility-tools, /ai-visibility-tools-pricing, /best-ai-visibility-tools-for-agencies, /uk/best-ai-visibility-tools
- Scrunch's plansUpdate
Before: Our pages listed a Scrunch Core plan at 250 dollars billed monthly with 125 prompts, 4 AI platforms and 9 on Enterprise.
Now: Its pricing page, read on 13 October 2026, lists Starter at 250 dollars a month billed annually or 300 dollars month to month, and names 7 AI platforms for every plan.
Where: /best-ai-visibility-tools, /ai-visibility-tools-pricing, /best-ai-visibility-tools-for-agencies, /uk/best-ai-visibility-tools
- ZipTie, Writesonic and AthenaHQ figuresUpdate
Before: Our pages gave ZipTie's older entry price and trial engines, and older engine lists for Writesonic and AthenaHQ.
Now: Each figure was re-read on the vendor's page on 13 October 2026: ZipTie starts at 42.75 dollars and its trial covers ChatGPT, Google AI Overviews and Microsoft Copilot; Writesonic tracks 8 AI platforms; AthenaHQ lists 5 models on the free plan and 11 on paid plans.
Where: /best-ai-visibility-tools, /ai-visibility-tools-pricing, /best-ai-visibility-tools-for-agencies
- AIClicks engines by planCorrection
Before: Our UK page tied named engines to AIClicks tiers, said Claude came with the Business plan and said the trial needs no card.
Now: Its pricing page, read on 13 October 2026, lets you choose 3, 4 or 6 platforms by plan without naming which, and does not say whether the trial needs a card. The page now says that.
Where: /uk/best-ai-visibility-tools
- Ahrefs corpus and free checkerUpdate
Before: Our pages gave Ahrefs Brand Radar's corpus as 271M or 459M prompts and its free checker as covering 5 AI platforms.
Now: Ahrefs' pages, read on 13 October 2026, say 475M+ monthly prompts and 6 AI platforms in the free checker, including AI Mode.
Where: /vs/ahrefs, /alternatives/ahrefs, /uk/best-ai-visibility-tools, /free-ai-visibility-checker, /ai-visibility-tools-pricing
- Search Atlas free checkerUpdate
Before: Our free checker list said Search Atlas reads 5 AI platforms.
Now: Its page, read on 13 October 2026, offers a free 10-prompt snapshot across ChatGPT and Gemini with no account.
Where: /free-ai-visibility-checker
- What Applebot-Extended controlsCorrection
Before: Our AI crawlers learn page, a dated note on our AI crawlers post and our 1 October entry in this log said Applebot-Extended also governs answers in Siri and Apple Search, so disallowing it could remove a site from them.
Now: Apple's page (dated 4 September 2026) says Applebot-Extended does not crawl and only lets publishers opt out of training Apple's foundation models. Pages that disallow it can still appear in search results, and its rules are not considered in ranking. To keep a page's text out of the AI answers Siri and Search give to broad questions, Apple points to the nosnippet meta tag. The learn page and the post now say so. The 1 October entry below stays as it was published.
Where: /learn/ai-crawlers, /blog/ai-crawlers-gptbot-claudebot-perplexitybot, /corrections
- What Google-Extended controlsCorrection
Before: Our Google-Extended post said the token is a training opt-out and nothing more, that it only covers Google products outside Search, that blocking it changes nothing about your AI visibility, and that you can block it and keep all of your AI-answer visibility. Our AI crawlers post and learn page left out its role in Search.
Now: Google's crawler page says Google-Extended also controls grounding in the Gemini app and in Grounding with Google Search on Vertex AI, so blocking it stops Google using your pages there. Search Console's help says it is also the control for limiting training of the models behind Search's generative AI features. It still does not decide whether a site appears in Google Search, AI Overviews or AI Mode. The posts carry dated notes and the learn page says so.
Where: /blog/google-extended-vs-googlebot, /blog/ai-crawlers-gptbot-claudebot-perplexitybot, /learn/ai-crawlers
- Profound and Otterly in our ranking of AI visibility toolsCorrection
Before: The post said Profound's entry price was 99 dollars a month and that Otterly has a free plan. It also repeated four Profound claims we could not source on 13 October 2026: a Partnerize partnership, coverage in 30 plus languages, five-figure contracts and a 400 million conversation explorer.
Now: Profound's pricing page, read on 13 October 2026, shows a free trial and a custom-priced Enterprise plan with no dollar price. Otterly's pricing page shows a free trial for new users, not a free plan, with Lite at 29 dollars a month. The four unsourced claims are gone, and the dataset sentence gives both of Profound's own figures with their sources. The post carries a dated note.
- What Google requires for its AI featuresCorrection
Before: Our homepage questions said Google's bar is to be indexed, snippet-eligible and crawlable, with no separate trick beyond that. The section on Google's guide on /b added being ready for AI agents to that bar and put schema and load time on Google's checklist.
Now: Google's guide (last updated 10 July 2026) also requires the site to be included in Search Console's Search generative AI setting, where Include is the default and Exclude removes the site from AI Overviews and AI Mode. The guide says structured data is not required, and its section on AI agents is optional. Both pages now say so. Schema is off Google's checklist, and internal links and load time are described as hygiene our own audits check, not as Google's bar.
- Search Console's 13 to 17 August dataCorrection
Before: Our AI visibility learn page said a logging error reduced the Generative AI report's impressions for 13 to 17 August 2026, without saying the data came back.
Now: Google's data anomalies page says the missing data for those days was restored on 21 August 2026 and the report now shows complete metrics. The page now says so.
Where: /learn/ai-visibility
- Which AI engines ClarAI readsCorrection
Before: Our pricing page, homepage, feature, comparison and learn pages and three blog posts said ClarAI reads four engines on every plan, including Google AI Overviews.
Now: On 7 October 2026 production read ChatGPT, Gemini and Claude. Google AI Overviews was built but not yet switched on. Every page now takes the engine list from one place in our code, and a test fails if a page types the count by hand again.
Where: /, /pricing, /features, /manifesto, /simple, /advanced, /for/saas, /uk, /free-ai-visibility-checker, /learn/ai-visibility, /learn/generative-engine-optimization, /vs/..., /alternatives/..., /blog/best-ai-visibility-tools-2026, /blog/gsc-generative-ai-report-what-it-shows-and-hides, /blog/reading-query-fan-out-like-a-map
- SSO and an uptime SLA on the pricing pageCorrection
Before: The plan comparison listed SSO / SAML and an uptime SLA with "Talk to us" on the Agency plan, and the Agency card invited buyers who need SSO or a signed SLA to talk to us, as if either were available.
Now: We offer neither SSO nor a signed SLA. The two rows are gone, and the Agency card and the pricing questions now say so plainly and invite you to tell us if you need them.
Where: /pricing
- Chart PNG export on the free planCorrection
Before: The pricing table, a question on /advanced and our US agencies page said chart PNG export came with Pro and Agency only.
Now: Chart PNG export works on every plan, Free included. The table and the answer now say so.
Where: /pricing, /advanced, /for/agencies-us
- Prices in our ranking of AI visibility toolsCorrection
Before: The post, published on 5 August 2026, gave prices for Peec and Reach, and details of ClarAI's own plans, that no longer matched their pricing pages or ours.
Now: Corrected to what the Peec and Reach pricing pages, and ours, said in September 2026. The post says so in its opening disclosure.
- Exporting the Search Console generative AI reportCorrection
Before: We wrote that every read of the report is a manual visit.
Now: Google's help page documents an export button, so the report can be downloaded. The post now says so, and that there is still no API.
Where: /blog/gsc-generative-ai-report-what-it-shows-and-hides
- Which plan carries the agency featuresCorrection
Before: A paragraph listed the agency features under the Pro plan.
Now: The paragraph now shows which plan carries each feature, and says so in a dated note.
Where: /blog/aeo-retainer-economics
- What product structured data does for AI shopping answersCorrection
Before: The post first said product structured data decides whether a product is seen at all.
Now: Corrected to what Google and the evidence support: product markup and an accurate Merchant Center feed help a product's eligibility for product listings, and no markup is a citation lever on any engine. The post carries a dated note.
- Search Console's generative AI settingUpdate
Before: The posts described Google's eligibility gates for AI Overviews and AI Mode as they stood when we wrote them, in August 2026.
Now: Since 31 August 2026 every Search Console property has a site-wide Search generative AI setting; exclude removes the site from AI Overviews and AI Mode. The three posts now say so in dated update notes.
Where: /blog/google-ai-search-guide-what-matters, /blog/snippet-controls-ai-visibility-off-switch, /blog/google-extended-vs-googlebot
- AI crawler rosterUpdate
Before: The post listed the crawler tokens the vendors published in August 2026.
Now: The vendors' lists moved after we published: Google added a Google-Agent token and OpenAI lists OAI-AdsBot. Apple's page, dated 4 September 2026, says Applebot-Extended also governs answers in Siri and Search, so it is not a pure training opt-out. The post carries a dated update note.
- How our own site and audit handle JavaScriptUpdate
Before: The post said our own public pages were not pre-rendered yet, and described how our two raw-HTML checks worked at the time.
Now: Our public pages are now pre-rendered at build time, and the two checks now also run on pages our crawler can only load with a full browser (they used to skip them). The post carries dated update notes.
This log starts with the corrections on our public pages from 1 October 2026. Journalists and researchers can find how we measure and how to reach us on the press page.